March 2022 Newsletter

March 2022 Newsletter

As we see warmer temperatures, longer days, more rainfall, and blooming flowers and plants, we can expect to see an increase in allergies and springtime illnesses as well.  As you begin venturing outside more in the warmer weather after being stuck indoors during winter, engaging in outside activities, and traveling for spring break, we’ve listed a few ailments to watch out for.

Written by Dr. Emily Brown



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Practice Communication

Your child’s care team (including appointment coordinators, medical assistants and providers) now have the ability to communicate with you via secure text. You will receive a text message from our office via 866-466-9205 with a secure chat link to begin the communication process. Please make sure to add the number to your contacts!

This new platform should allow us to more quickly communicate test results, triage nurse line calls, and schedule or modify your appointment requests.

Patient Portal: As always, you can communicate with our providers and billing staff through the patient portal.


Appointment Scheduling

Our Online Scheduling through has a new look! You can now see all available upcoming appointments by appointment type and/or time by selecting the option below, or pick your specific provider and see their appointment availability.

When scheduling an appointment through the website, you will be prompted to enter in your insurance information each time.

Patient Portal/My Privia App: If you want to skip entering all of your information in each time, you can easily schedule appointments through the Patient Portal where all of your information is already in the system!


Phreesia Appointment Accelerator:

You may be accustomed to confirming/canceling appointments with Phreesia text as well as checking in and communicating with staff, however, now you can also get an earlier appointment time that becomes available.  Texts for earlier appointment availability will look like the below.