emergecies & after hours

If your child is experiencing a medical emergency call 911

Poison

For questions on ingestion or exposure to chemicals, it's best to contact the Poison Control Center at 1-800-222-1222. These calls are free of charge. The Center is opened 24 hours a day, seven days a week, including holidays. For more info, visit our Poison page.

 

after hour calls

For urgent medical matters only, call our office phone number              512-610-7030, the voice mail will give you the medical exchange Medlink’s phone number to call: 512 -323-5465.  You will leave your name, child’s name & contact number.  The provider will call you back within 30 minutes.

Most calls can wait until business hours if they do not fit the above criteria. After hours calls should not be used for appointments or medication refills. We will not prescribe medicine, including antibiotics, over the phone.

 

Please have the following information available

Your child’s main symptoms
Any chronic disease or problem
Your child’s current temperature
Your child’s approximate weight (for calculating medication dosage)
The names and dosages of all medication your child is taking
Your pharmacy name & phone number

 

reasons to call after hours:

If you feel you may need to take your child to an emergency room

Injury that won’t stop bleeding and is gaping

Head injury with a loss of consciousness or change in behavior

Fussy child who is hard to wake up or unable to console

Fever of 105 or greater. All other fevers are not an emergency if your child is acting well and drinking fluids

Newborn baby – 2 months of age with fever of 100.4 or greater. The most accurate way to take the temperature is rectally.

Dehydration – no urine output for 8-10 hours or more

Struggling to breathe

 

Top Reasons Parents Call Their Pediatrician and Helpful Management Tips: